Terms and Conditions
Last updated: January 31, 2026
AGREEMENT TO OUR LEGAL TERMS
We are Jacksonville Lawn & Shrub LLC (“Company,” “we,” “us,” “our”), a company registered in Florida, United States at 12574 Flagler Center Blvd, Jacksonville, FL 32258.
We operate the website https://jacksonvillelawnandshrub.com (the “Site” ), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Jacksonville Lawn & Shrub LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
SMS MESSAGING TERMS & COMPLIANCE
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Jacksonville Lawn & Shrub LLC through our website at https://jacksonvillelawnandshrub.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to info@jacksonvillelawnandshrub.com or call 904-503-9600 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://jacksonvillelawnandshrub.com/privacy-policy.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA ) and CTIA guidelines, regarding the use of SMS communications.
GENERAL TERMS
1. INTELLECTUAL PROPERTY RIGHTS: The Content and Marks on the Services are our proprietary property and are protected by copyright and trademark laws. You are granted a limited license to access and use the Services for your personal, non-commercial use.
2. USER REPRESENTATIONS: By using the Services, you represent that you are of legal age, will not use the Services for any illegal purpose, and will provide accurate information.
3. PROHIBITED ACTIVITIES: You may not use the Services for any purpose other than that for which we make them available. Prohibited activities include, but are not limited to, unauthorized use of the Services, data mining, and harassment.
4. GOVERNING LAW: These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida.
5. DISPUTE RESOLUTION: Any legal action of whatever nature brought by either you or us shall be commenced or prosecuted in the state and federal courts located in Duval County, Florida.
6. CONTACT US: In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Jacksonville Lawn & Shrub LLC
12574 Flagler Center Blvd
Jacksonville, FL 32258
United States
Phone: 904-503-9600